How To Change The Configuration Of An Existing Wallet?

Created by Muskan Bhandari, Modified on Thu, 4 Jan at 12:14 PM by Muskan Bhandari

This four-step process will help you change the configuration of your wallet.

Follow these steps:


 Step 1️⃣ : Request configuration change via email or support 

To request the removal of an existing user, 

we have two convenient options for you:

1️⃣ Write an email to support@lmnl.app 

Important to mention the following: 

  • Email: Use the email associated with your Liminal account.

  • Name of the Account: Your account name.

  • Name of the Wallet: Specify the wallet you want to modify.

  • Existing Wallet Configuration: Provide the current wallet configuration (e.g., 2 of 3).

  • Proposed Wallet Configuration: Indicate the proposed wallet configuration (e.g., 3 of 4).

  • Add User: If you want to add a user to the wallet, provide the name and email address of the user.

  • Remove User: If you need to remove a user from the wallet, provide the name and email address of the user.

2️⃣ Reach out to our team via Chat Support 

Go to the chat option available at the bottom right of this page and submit the request with the all necessary details as mentioned in the format above.

Our team of experts will reach out to you and help you with a concise solution. 

 Step 2️⃣ : Verification Call 

Once we receive your email, our support team will reach out to schedule a brief call to verify your identity and discuss the requested changes.

 Step 3️⃣ : Request Processing 

After verification, we'll proceed with the configuration changes as per your request.

 Step 4️⃣: Confirmation 

You will receive an email confirming the successful configuration change.

If you still need any further assistance, reach out to our team.

Important Note: 

The configuration changes cannot be made for Bitcoin wallets.

If modifications are required for Bitcoin wallets, you'll need to create a new wallet and transfer your funds accordingly.


At Liminal, we are committed to providing you with a seamless and user-centric staking experience.
If you have any questions or require assistance, please do not hesitate to reach out to our dedicated support team here: support@lmnl.app
Your success is our priority.

 

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